Taking the Federal Consumer Protection Law as a reference , we can make a change, always when the product is in perfect condition and without signs of use, it is decided, under the same conditions under which it is received. Furthermore, it is essential that the item is in its original packaging.

Cómo pedido un cambio:

To request a product exchange, you must send an email to (X EMAIL X) mentioning your full name, order number and reason for the exchange. You will receive our contact information with the information necessary to carry out the product exchange.

Exchange of products with manufacturing defects:

According to the Federal Consumer Protection Law, in the case of items with a manufacturing defect, you have the right to request an exchange within 7 days after the closing date of receipt of the order.

How to request an exchange of defective products:

You must send an email to (X EMAIL X) indicating your full name, order number and information about the manufacturing defect (description with photos or videos). We will review your case within 30 days from the date we receive the products and the replacement will be sent to the address of the original order. There will be no additional cost for you to receive the new product.

Contact us:

If you have any questions or doubts about our product exchange policies, we maintain our communication channels to your orders. You can send us an email via email (X EMAIL