Taking as reference the Federal Consumer Protection Law , you will be able to carry out a change, as long as the product is in perfect condition and without signs of use, it is in the same conditions in which it was received. Also, it is essential that the item is found in the original packaging.

Como solicitud uma troca:

To request a product change you must send an e-mail to (X EMAIL X) mentioning your full name, order number and reason for the change. You will receive our contact information with the information necessary to exchange the product.

Change of products with manufacturing defects:

In accordance with the Federal Consumer Protection Law, in the event of items with a manufacturing defect, it is necessary to request a change within two 7 days after the date of receipt of the order.

How to request a change of defective products:

You must send an e-mail to (X EMAIL X) indicating your full name, order number and information about the manufacturing defect (description with photos or videos). We will review your case within 30 days from the date we receive the products and replacement will be sent to the address of the original order. There will be no additional cost to receive the new product.

Contacts:

If you have any doubts or doubts about our product change policies, we will keep our communication channels at your command. You can send an email to an email (X EMAIL