La Tienda is committed to transparency, privacy and security of its customers' data throughout the interaction process with our website. So that you can better understand what information we collect and how we use it, store it or delete it, we detail our continued Privacy Policy.

Customer registration data is not transferred to third parties, except when necessary for the delivery process, invoicing or participation in promotions requested by customers. Your personal data is essential for the order to arrive safely at your home, according to the stipulated delivery time.

For what purpose do we use customers' personal data?

• To deliver purchased products or services;
• To keep you informed about the status of your order;
• To coordinate with partners the delivery or provision of services;
• To carry out exchanges;

To send communications about services and provide a better experience for the Customer, making the Tienda more relevant in your daily life.

Customer Rights

The General Data Protection Law (LGPD) gives the Customer the right to request the store, at any time, prior to a formal request, information regarding the data processed.

For the Privacy Policy to be well understood, it is essential to clarify some important concepts:

Customer: every physical person who purchases products or services in physical stores, websites and applications;

Personal data: any information related to a person that identifies what, used in combination with other processed information, identifies an individual. Asimismo, any information through which it is possible to identify a person or contact them.

Processing of personal data - Processing of personal data is considered the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, communication, transfer, diffusion or extraction of data from individuals.

Data holder – every physical person whose personal data is processed by the person;

Purpose: what we want to achieve with personal data processing.

Necessity: the processing of personal data must be limited to the minimum necessary for the intended purpose. This decision must be relevant, proportionate and not excessive.

Consent – clear and objective authorization that gives the holder the right to process their personal data for a previously stipulated purpose. After giving consent, you can revoke it at any time. The revocation does not cancel the treatment carried out previously.

1- Who does this privacy policy apply to?

Applies to all La Tienda customers, including website, application and physical stores, which in some way have personal data processed by us.

2- What type of personal information do we collect and use?

The Tienda collects and stores the information that you provide us in several ways: when you provide your document to issue the invoice; exchange some product; purchase one of the services or products offered by the store; create an account and provide data in "My account"; place an order on our website; participate in the monthly draw; when interacting with the Customer Care Service; when participating in surveys or marketing promotions, etc.

Among the data that can be requested are: full name, email address, document, birth certificate, gender, address, telephone number and credit card number.

Information collected automatically by the Tienda: We collect and store certain information every time the Customer interacts with us. For example, we use cookies and obtain information when your browser accesses our website; when you click on advertisements, emails from partners and other content provided by us on other websites.

Information collected by the mobile device:

When the customer accesses our website through their device, we can receive data about their location and mobile device. We may use this information to provide personalized content, such as advertisements, search results and more. Most mobile devices allow the Customer to deactivate location services.

Information collected from other sources:

Public sources (e.g., demographic data);

Credit agencies or bodies (for example, credit reports/checks);

Data providers (for example, demographic data related to online and interest-based advertisements).

3-Why do we ask for your personal data?

Data is necessary for:

• Deliver purchased products or the contracted service;
• optimize your interaction with others;
• Ensure the security of the website, its application and the data it processes;
• Inform the Customer about offers and make them aware of our services;
• Comply with legal obligations;
• Administrative and management fines.

Providing data allows:

-Deliver purchased products or services;

-Perform the process of exchange or return of products, within the period -Established by the CDC (Consumer Defense Code);

-Send order status updates and service communications;

-Coordinate with partners the delivery or availability of services;

-Provide services adapted to the Customer’s needs;

-Improve the shopping experience of customers at the Tienda;

- Carry out market analysis and investigations;

-Keep the Customer informed about the products and services we offer;

-Execute targeted online advertising;

-Prevent, detect and investigate activities that are not in accordance with our Code of Conduct, which are prohibited or illegal;

-Improve our website, products and services.

The Tienda uses legal bases, which may vary depending on the purpose of collection, to process the personal data of its customers. The conservation period may vary depending on the legal basis applicable to each situation and purpose.

3.1 Marketing services

Marketing services are offered through free communications about offers, services and products aimed at the Customer, related to their profile on the website and the purchases made. This service covers electronic mail, SMS and WhatsApp. It is worth mentioning that the Customer can cancel the service at any time by accessing “My Account”.

4- How do we share your data?

The information collected will only be shared when necessary:

(i) for the adequate provision of services object of its activities with collaborating companies;

(ii) protection in case of conflict;

(iii) by court decision the request from the competent authority; (iv) with companies providing technological and operational infrastructure, such as payment intermediary companies and information storage service providers.

5- International data transfer

As the Internet is a global environment, certain services offered by the Tienda may require the transfer of your data to other countries.

In these cases, the data is in accordance with the LGPD (Ley General de Protección de Data) and other protection legislation. We take security measures in accordance with our policies and adopt standard clauses in contracts with providers and service providers.

When browsing our website, app, purchasing at our physical stores and/or communicating with others, we accept the processing of your information, including international data transfer, when necessary. We take measures to ensure that any collected information is handled securely, in accordance with data protection standards and in accordance with this Privacy Policy.

6-How long do we store personal information?

We store Customer information in accordance with the statute of limitations of Brazilian law.

7-What are the rights of the interested party?

From the beginning of the validity of the LGPD, the holder of personal data will have the right to obtain from Tienda, at any time, prior to a formal request, information regarding their data.

The store will have 15 days to respond to requests from holders. Requests will be analyzed as provided for in current legislation and, for legal reasons, some requests may not be answered.

Interested parties, according to the text of the LGPD, can exercise their rights through:

I – confirmation of the existence of the treatment;

II – acceso a los datos;

III - correction of incomplete, inaccurate or outdated data;

IV - anonymization, blocking or elimination of unnecessary, excessive data or treaties in violation of the provisions of this Law;

V - portability of data to another provider of services or products, prior to express request, in accordance with the regulation of the national authority, observing commercial and industrial secrets;

VI – suppression of personal data processed with the holder’s consent;

VII - information on public and private entities with which the controller has shared use of data;

VIII - information on the possibility of not providing consent and on the consequences of denial;

IX - revocation of consent.

8- How to exercise your rights?

You can exercise your rights by logging in to opt out of notifications. Furthermore, you can contact us via email

To change your preferences regarding notifications (including marketing communications) at any time, you can access "My account". If you do not wish to receive our marketing communications, you can also simply click on the link sent along with the marketing email.

9- Can children buy at the Tienda?

La Tienda sells products for children, but they must be purchased by adults. If you are under 18 years old, you must make the purchase with a priest or guardian.

10- Cookies and similar technologies

Cookies are small data files that are placed on your computer or other devices (such as 'smart phones' or 'tablets') while you browse the website.

We use cookies, pixels and other technologies (collectively, "cookies") to recognize your browser or device, obtain more information about your interests, provide essential functions and services, and also to:

Follow your preferences to send only ads that interest you. You can establish your preferences through your account;

Track items stored in your shopping cart;

Carrying out investigations and diagnoses to improve content, products and services; Prevent fraudulent activities; Improve security.

If you block or reject our cookies, you will not be able to add items to your shopping cart, proceed with payment or use our products and services that require a login.

Click on 'Help' in your browser configuration to find out how to stop accepting cookies and receive a notification when you receive new ones; to see when it expires and to deactivate them.

11- How can you keep your personal information safe?

The Tienda uses the best security protocols to preserve the privacy of Customer data, but also recommends individual protection measures.

To maintain the security and protection of your personal data provided during registration or purchases, under no circumstances should you share your user name and password with third parties. Furthermore, when accessing your account through "My Account", especially on public computers, be sure to close your account section to prevent unauthorized persons from accessing and using the information without your knowledge.

We do not request personal data by phone, WhatsApp, SMS or email. In no case will this be easier, as it could be an attempt to misuse it.

12- Other important information about data protection

If changes are made to our Privacy Policy, you will receive an email.

13- How can I contact the person responsible for data protection at the Tienda?

The data protection delegate is the person in charge elected by Tienda to act as a communication channel between the data protection officer, interested parties and the National Data Protection Authority (ANPD), when this is being formed. If you have any doubts, you can send it by email

14- Legislación y foro

This policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law No. document.

Do you still have doubts? We are there to help you, enjoy and talk to others! 24/7 service: we generally respond within a few hours

Email: contactovittabellee@gmail.com